Are you sorry? Should you be sorry? Do you apologize excessively? Are you unsure of how to connect with someone during a disagreement/misunderstanding (personal or professional)?

In this episode I diverge from all the apology guidance I’ve seen, and specify where I differ. I reveal a hot take (you may agree, you may not) on what not to apologize for, and what actually weakens our apologies. I clarify what an apology is and is not, and outline 7 clear steps to apologize effectively. I identify our true objective with apologies, and advise on how to frame it so both sides feel fulfilled. I highlight common landmines to sidestep when apologizing, and uncomfortable truths that just may transform your approach, relationships - even life (big claim, I know!).

I also share formulas for what to say when you don’t think you even did anything wrong, but you still care about the person/relationship - personal or professional.

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Thank you for being here. xx